Telehealth Implementation of ABA:
Optimizing the Patient Experience
Original Webinar Date: May 1, 2020
Webinar Duration: 1 hr 30 min
Short Title: Telehealth & ABA: Optimizing the Patient Experience
CEU offered: 1.5 Learning CEUs
- Dr. Joy Pollard Ph.D., BCBA-D, LBA
- Lynnette Aguilar M.A., BCBA, LBA
Abstract: ABA services can help ensure continued access to medically necessary treatment to many individuals who have had their traditional on-site services impacted due to the COVID-19 pandemic. The information presented will support an ABA provider’s foundational knowledge as it relates to optimizing the patient and family experience by conducting effective services using remote technology. The presenters will review strategies to increase provider preparedness for rendering services remotely, outline HIPAA and privacy considerations for practitioners when working from home, identify standards that promote positive provider/patient interactions when interfacing remotely, and share quality assurance considerations for organizational assessment of staff’s implementation of telehealth ABA services.
Objective #1: Providers will gain information to support their professional interaction with patients through a telehealth delivery modality by means of provider conduct, professional dress/appearance and maintaining a professional workspace.
Objective #2: Providers will gain information on leveraging their technology and equipment (e.g., minimizing distracting movements, optimal lighting, monitor positioning etc.) to promote positive provider/patient interactions.
Objective #3: Providers will gain information on HIPAA and privacy requirements when working from home or remote work spaces to ensure patient privacy and confidentiality.
Objective #4: Providers will gain information on establishing session preparation procedures for service providers and quality assurance measures to monitor effective delivery of ABA services remotely.