Aligning People and Strategy

Behavioral Systems Analysis 

Original Air Date: January 12, 2021 (as part of the CASP 2021 UnCONVENTIONal Conference)

CEU offered: 1.0 Learning CEU

Webinar Duration: 1 hour

CE Instructors:

  • Ivy Chong, PhD, BCBA-D
  • Lori Ludwig, PhD


Abstract: 

A Behavior Systems Analysis aligns three levels of performers within an organization (i.e., Senior Leadership, Process & Line Leaders, and Key Performers / Doers) to produce desired results through coordinated actions. Alignment must include proactive and timely communication about anything getting in the way of a performer achieving their goals. There are two ways to address barriers: Work teams can resolve their local issues, or when a barrier is caused or can only be addressed by the larger system, it needs to be escalated to senior leaders. When such processes are missing or take too long, valuable time, energy, and resources bleed out of an organization and cause stress. An example of a Behavior Systems Analysis will be shared that demonstrates how to sift through organizational complexity and identify barriers to human performance so they can be addressed strategically.

Instructor(s)

Senior Vice President Children's Services, May Institute Ivy Chong, BCBA-D

Dr. Ivy Chong is the Senior Vice President of Home, School, and Center-based Services at the May Institute. Previously she served as the Director of Autism Services and Training at the Scott Center for Autism Treatment and Associate Professor in the College of Psychology and Liberal Arts at Florida Institute of Technology. She has specialized in the assessment and treatment of individuals with ASD and developmental disabilities for 20 years, holds a doctorate in Psychology specializing in Behavior Analysis from Western Michigan University, is a board certified behavior analyst (BCBA-D), and completed an MBA in Healthcare Management in 2016.

Executive Director, St. Gerard House Caroline Long, MA

Caroline Long founded St. Gerard House eleven years ago after navigating the challenges of her own two children with autism. Her son and daughter were diagnosed with autism at a time when resources and treatments were very limited. Growing up as the youngest of seven, Caroline had no idea that the valuable lessons of faith, adaptability, compassion and advocacy learned early on would become a foundation for her family’s complex autism journey. Caroline’s vision and advocacy for her own children were the motivation for helping other individuals and families facing similar challenges. St. Gerard House was established as an ABA center for families with autism to provide services and also to give hope and stability along the lifespan. Caroline’s dream to build a place where the weary and despairing could come and feel encouraged about autism treatment possibilities has come to life and continues to flourish. Because of St. Gerard House’s impact in the community, Caroline was the recipient of the 2014 Athena Award for Henderson County. When she is not busy at St. Gerard House, Caroline enjoys spending time with family and friends and taking advantage of the great outdoors in Western North Carolina.